Frequently Asked Questions

Frequently Asked Questions for add-ins for Microsoft Outlook

System requirements and compatibility

Limitations of the demonstration version of the Products

Will I get the next version of your add-in if I am a registered user?

Where do I download add-ins and their updates?

Installation, updating and removal of add-ins for Microsoft Outlook

How do I configure Microsoft Outlook 2000 for workgroups?

Where can I find an add-ins after the installation?

Does the work of your add-ins trigger the security system?

How do I install an add-in on all computers in my organisation?

How do I temporarily disable an add-in?

How is it possible that I cannot enable your add-in? What are “disabled items”?

How do I find out the version number of an installed add-in and if there are newer versions available?

How to restore a registration code?

How to transfer the program from one computer to another?

Registration and extension of licenses

Payment methods and terms of delivery for registration codes

Use of the one-user license on several computers

Notification of the release of a new version and subscription to company news

Technical Support