Frequently Asked Questions

Common Questions about solutions for Microsoft Exchange Server

Limitation in the demonstration versions of products

Installation, updating and removal of products for Microsoft Exchange

Registration and extension of licenses

Payment methods and terms of delivery for registration codes

Technical Support

Native POP3 Connector for Exchange 2000/2003

How does the program work?

System requirements

Types of licenses and their distinction

How to expand a current license?

I am going to switch to Exchange 2007. Will the connector work?

How to find out the version number of the installed version of the connector?

What is the Global mailbox (Catch-all)?

“Catch-all” option is not active.

Input of a registration code

The Program did not appear after installation. When the service is started, it automatically stops.

Mail is collected from the POP3 server, but is not delivered to receivers.

What is the BADMAIL folder?

Can the program process messages with addresses in the field BCC (hidden copy)?

Is it possible to receive mail in several mailboxes at the same time?

Is it possible to use a mailing list as the addressee?

After server restart, I receive duplicates of messages. What to do?

Is it possible to turn off the duplicate search?

I have transferred the Connector to a new server. Mail is not delivered. The field for SMTP server choice is empty and I cannot choose another SMTP server.

I have removed a mailbox in the connector, after restarting Exchange System Manager I still see it in the list.

What does the “number of working threads” parameter control? What is its recommended value?

The Program does not work