Frequently Asked Questions

Common Questions about solutions for Microsoft Exchange Server

Limitation in the demonstration versions of products

Installation, updating and removal of products for Microsoft Exchange

Registration and extension of licenses

Payment methods and terms of delivery for registration codes

Technical Support

MAPILab POP3 Connector for Exchange 2007/2010

How does the program work?

System requirements

Types of licenses and their distinction

How can a license be expanded?

I am a user of Native POP3 Connector for Exchange 2000/2003. How can I upgrade to Exchange 2007?

How to find out the version number of the installed version of the connector?

What is the global mailbox (catch-all)?

“Catch-all” option is not active

Input of a registration code

Initial set-up of the program

Mail is collected from the POP3 server, but is not delivered to receipients.

What is the BADMAIL folder?

Can the program process messages with addresses in the field BCC (hidden copy)?

Is it possible to use a distribution list as an addressee?

When updating from version 1.0.x.xx to a newer one, mailboxes have disappeared. What to do?

I have several domains. Some users receive mail, others do not.

The Program downloads large messages, but does not deliver them to users.

Is it possible to receive a notice automatically when a message comes to the BADMAIL folder?

The Program does not work