System requirements and compatibility

Supported operating systems

Microsoft Windows: any version starting from XP. Both 32-bit and 64-bit versions

Supported Microsoft Office versions (64-bit, 32-bit)

• Microsoft 365 / Office 365 apps for Windows (Word, Outlook, Publisher)
• Microsoft Office 2021
• Microsoft Office 2019
• Microsoft Office 2016
• Microsoft Office 2013
• Microsoft Office 2010
• Microsoft Office 2007
• Microsoft Office 2003 with Service Pack 1 or higher
• Microsoft Office 2002/XP with Service Pack 3 or higher

Not compatible with Microsoft 365 apps for Mac.

Supported types of user accounts in Microsoft Outlook

• User accounts of Microsoft Exchange 5.0 and higher
• POP3/SMTP user accounts
• IMAP user accounts are not supported for all add-ins, refer to system requirements of the individual add-in on its homepage.

All our add-ins can be used on both home networks and corporate networks running using Microsoft Exchange Server or Microsoft Small Business Server.

Add-ins for Microsoft Office Outlook do NOT work with:

• Outlook Express
• Windows Mail
• Outlook 97/98
• Microsoft Exchange Client
• Outlook Web Access
• When Outlook is started through the Send To option

Before installing an add-in, Microsoft Outlook and Microsoft Word must be closed.