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1 December 2016

New version of Print Agent for Exchange is released!

Print Agent for Exchange ServerWe would like to inform you that a new version of Print Agent for Exchange has been released! Print Agent for Exchange is a unique solution for your Exchange Server environment that covers all your needs related to server-side printing: the product allows you to print out selected incoming emails and attachments automatically based on specified criteria and settings.

In the new version (v.1.9) of the product:

  • Chromium Embedded Framework is used for printing by default now;
  • new logging and debugging features allow you to diagnose processing issues in a much more accurate and convenient way.

IMPORTANT NOTICE:

In October 2016, Microsoft released some security updates related to the entire infrastructure of Internet Explorer v. 8-11. These updates resolve problems with IE security, particularly in operations with memory. As a result, the old version of Print Agent (up to v.1.8) cannot operate with COM objects as a non-interactive windows service – there can be occasional failures, delays, errors, etc.

The details (operation system versions, IE versions, update names, etc.) can be reviewed in the Microsoft Security bulletins linked below:

These problems are resolved in the newest versions of Print Agent for Exchange (starting from v.1.9) as IE is no more used for message printing by default.

Old versions of the product (up to v.1.8) support IE (version 7-8), Win XP operating system, and other systems where security updates for October 2016 (and later) have never have been installed.

If you are using old versions of Print Agent (up to v.1.8) and you are faced with issues described above, we strongly recommend that you update to Print Agent version 1.9.

Product upgrades are available according to the terms of license services renewal (version updates and technical support), which are free in the first year of product usage and require paid renewals for consequent years: https://www.mapilab.com/purchase/renew/ (you are also welcome to check the current status of your license services with this link).

Taking into account the situation with critical security updates from Microsoft side, we are providing a FREE UPDATE for Print Agent up to v.1.9 for ALL USERS, independent of the current status of their licenses.

However, please note that all subsequent updates (after v.1.9) will be subject to the standard license conditions, that is, according to the current status of you license services.

You are welcome to download the newest version the product from the Print Agent for Exchange homepage. If you have any questions regarding license renewal, you are welcome to contact our sales team for further assistance.

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