You are here: Home / Support / Frequently Asked Questions / The Program does not print. In the ...

The Program does not print. In the log there is the following error— “Error: cannot create MREPrint object. Be sure it is properly installed. (0x8000401a)”.

Solution:

  • Open the Component Services Management console;
  • Open Component Services-> Computers-> My Computer-> COM + Applications-> MAPILab Rules for Exchange Helper;
  • Right-click and choose Properties;
  • Switch to the Identity tab;
  • Choose ' This user option ' and specify one of the users which has a local profile on the given computer with the configured printers. This user must have the rights «log on as batch job» on this computer.
Related links
Support area
Post suggestion
Articles
Frequently Asked Questions
The Website uses cookies that allow us to recognize you and collect information about your user experience.

Permission to use cookies necessary for the use of the Site and its services, including ordering services. By visiting the site, we are sure that you consent to the use and storage of cookies on your device. If you agree, continue to use the site. If not – set special settings in your browser or contact technical support.