Mail Merge with Cc / Bcc using Word

This article will show how to easily add Cc and Bcc recipients while mailing the merged document. There is no such build-in option in Microsoft Office but using Mail Merge Toolkit you can send Carbon and Blind Carbon Copies. Just specify secondary and hidden recipients the same way as in regular Outlook messages.

But what’s the point of sending copies of personalized emails in the first place?

The main idea of Cc is to make all recipients aware of getting the same message. And later by using the Reply All option, people from this email thread can be involved in the future conversation. This is especially useful for related contacts like a recipient, and recipient`s assistant, or student, and parent, or client, and account manager, etc.

On the other hand, Bcc allows the opposite scenario, by hiding additional recipients from anyone listed in the To and Cc fields in order to protect the privacy of email addresses and names.

This can be used in both internal and external communications.

Add CC or BCC recipients in a Mail Merge

Let’s imagine a scenario, that we need to send personalized mailout to sales managers. We also need to send a carbon copy to corresponding supervisors. And a special archiving email address must be specified in the blind carbon copy field, hiding it from other recipients.

So first, we add email addresses for the Cc field to the data source.

CC recepients in Excel

Then, after finishing the mass email template in Microsoft Word or Publisher, open advanced mail merge features by clicking Merge and Send. Here you will find all new settings added by the Mail Merge Toolkit.

CC and BCC fields in Word

Here, in the Message settings, two ways of adding secondary recipients available:

  1. Personalize Cc and Bcc using Merge Fields that will be replaced by addresses from a data source. In this case, supervisors will get a copy of a specific message only.
  2. Add a specific email address, so this recipient will receive a copy of all the emails.

If you want to add multiple addresses, separate them with a semicolon.

After hitting the Send messages button, multiple personalized emails with specified Cc and Bcc recipients will be created and sent using Microsoft Outlook.

Carbon and Blind Carbon Copy recipients in Outlook

Video Tutorial and Walkthrough: Mail Merge with Carbon and Blind Carbon copy

Learn more about other features of Mail Merge Toolkit or download and try it yourself.

10 thoughts on “Mail Merge with Cc / Bcc using Word

  1. Hi,

    I wanted to change the the sender field so that it uses the company e-mail as “Sender”. Is this possible to achieve from mail merge in word?

    1. Hello, Mail Merge Toolkit allows the selection of accounts to send from. Check the Sending settings tab:

      Change Sender in Mail Merge

      But to do that, the actual accounts have to be set up at your computer. To create a secondary account, go to: Outlook \ File \ Account Settings \ Account Settings.
      Send-As and and Delegate Sending features are on our roadmap and expected soon.

  2. Hello Sir,
    Excuse me, My Microsoft word can’t use more then 30days. How to use it more then 30days?
    Thank you!

    Best regard,

  3. Hi, is there a way to add multiple recipients for a single email? Like i want to send emails to 2 recipients at each company.

    So each email greeting will say “Dear X and Y”. How do I add multiple emails to the “To” line?


    1. 1) You can set multiple recipient addresses in your data-source using a semicolon.

      2) As for the greeting line, you can have two merge fields in your templates. But in this case, make sure all recipients have two names. Or you can have a column with custom greeting lines in your data-source.

  4. Can the CC field in mail merge take two data sources? That way multiple people can be cc’d onto a message?

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